Refund Policy

Acceptable Reasons for a Refund.

 

1. Fraudulent Use of Credit/Debit Card:

A FULL refund is applicable for credit/debit card payments if your card was used fraudulently. We will require proof and bank letters as evidence of fraud.

 

2. Illegal or Unauthorized Use.

• Refunds are applicable for any illegal or non-approved/non-sanctioned use of your credit/debit card or billing information.

 

3. Double Payment.

• Refunds are applicable for any double payments are made and confirmed by Elite Exams.

• The double payment must occur within fifteen (15) days of the original payment.

 

4. Refunds:

• Refund requests must be made within seven (7) days of the original payment date.

• Note: All refund requests are subject to verification and approval by Elite Exams.

• Refunds will be processed according to the original method of payment.

 

5. Bank Transaction Fees: Please note that any bank transaction fees incurred during refunds or cancellations will be borne by the participant and deducted from the refund amount

 

If you believe you qualify for a refund based on the criteria above, please submit an official request by email with the relevant details and documentation. WhatsApp Requests will not be acknowledged or acted upon.